Why Most Restaurant Software Fails — And What We’re Building Instead
Prakash Pun
Engineer

The Problem with Modern Restaurant Software
If you’ve run a restaurant, café, hotel, or event business, you’ve probably experienced this:
You either get:
- A system that’s too simple and limits your growth
- Or a system that’s so complex it feels like an ERP designed for enterprises
There’s rarely a middle ground.
Most tools are built in extremes:
- Either POS-focused
- Or inventory-heavy
- Or CRM-only
- Or “all-in-one” platforms that do everything poorly
The result?
Fragmented workflows.
Disconnected tools.
Manual workarounds.
Lost operational clarity.
The Real Issue Isn’t Features — It’s Architecture
Most business software is built in one of two ways:
- Rigid, hardcoded flows
- Over-abstracted database builders
Rigid systems don’t adapt to real business needs.
Over-abstracted systems overwhelm users with flexibility they don’t need.
What businesses actually need is:
Opinionated core workflows with controlled extensibility.
That’s the foundation of Klynto.
What We’re Building at Klynto
Klynto is a modular business operations platform designed specifically for restaurants, cafés, hotels, and event businesses.
We combine:
- Hardcoded core modules (Products, Customers, Suppliers, Orders)
- Flexible custom entity tables
- Clean, Notion-inspired UX
- Performance-focused backend models
- Composable architecture
We don’t try to be a full ERP.
We focus on clarity.
Core Modules: Opinionated Where It Matters
Products, Customers, Suppliers, Orders — these are not optional abstractions.
They are core business entities.
Each module in Klynto:
- Has explicit backend models
- Uses optimized relationships
- Follows intuitive editing patterns
- Prioritizes inline interaction
- Avoids unnecessary modals
We believe speed matters more than feature count.
Custom Entity Tables: Flexible Without Chaos
Not everything needs to be a hardcoded module.
For secondary workflows — promotions, campaigns, experimental data — Klynto provides custom entity tables.
These are:
- Schema-defined
- User-configurable
- Designed to complement core modules
- Never a replacement for business-critical systems
This gives flexibility without sacrificing structure.
Why We Care About UX Discipline
We obsess over:
- Content-first layouts
- Minimal UI noise
- Inline editing
- Deterministic rendering
- Clear state management
- No hidden behavior
Business software should feel calm — not overwhelming.
What’s Coming Next
We’re currently expanding:
- Purchase Orders
- Inventory tracking
- Billing & Receipts
- Data-connected Website Builder
Our long-term vision includes:
- AI-assisted workflows
- Data-driven websites
- Composable plugins
- Scalable business infrastructure
But always with one rule:
Clarity over complexity.
Final Thoughts
Restaurant software shouldn’t feel like enterprise ERP.
And it shouldn’t feel like a glorified spreadsheet either.
We’re building Klynto in the middle:
Structured.
Composable.
Fast.
Intentional.
If you're building or operating a hospitality business, we’d love to hear from you.